Shipping policy

Processing Time: All orders received prior to 9AM M-F are processed the same day. Orders received after 9AM M-F are processed the following business day. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery Estimates: Shipping charges are calculated at checkout based on your order weight, dimensions, and destination. Estimated delivery times after shipment:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day

Free Shipping: We offer free standard shipping on eligible orders over $99.99. Please note that not all items qualify for free shipping, even if your order meets the minimum qualifying cost. Certain items are excluded from free shipping.

Free Shipping Exempt Items: Items that don't qualify for free shipping such as larger-scale Ready-to-Run (RTR) vehicles, and/or any items that are oversized and/or overweight, are excluded from free shipping due to the additional costs to ship the product. Applicable shipping charges for these items will be calculated and displayed at checkout.

Shipping Exempt Items: Some items are available for online purchase to be picked up in store via will call, but are ineligible for shipping. These items will be clearly marked as such on their product pages. Once your order is ready, we'll notify you so you can arrange pickup at our location.

Will Call / In-Store Pickup: For our customer's convenience we offer in-store order pickup via will call. Will call is available in-store during regular store hours.

Once your order is placed and payment is confirmed, our team will prepare your order and contact you when it is ready for pickup. 

NOTE: Please do not come in to pick up your order until you have received a pickup-ready notification.

Orders not picked up within 7 days of the pickup-ready notification may be subject to cancellation and restocking fee. Please contact us at 909-628-9909 if you need to make alternate arrangements.

Order Tracking :Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at revhobbyshop@gmail.com. We'll work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions: We currently ship to addresses within the lower 48 United States. We do not ship to P.O. Boxes at this time.

Questions?: Email us at revhobbyshop@gmail.com or call us at 909-628-9909.